Government to Introduce own App-Based Taxi Service in Goa

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The Goa government will be introducing own app-based taxi service for key tourist destinations in the coastal state

The state-run Goa Tourism Development Corporation (GTDC) on April 9, 2018, invited the taxi operators to register with the new mobile application-based transport service. The coastal state is popular for tourism and the tourist taxi operators individually operate their taxi businesses in Goa. They had earlier opposed attempts made by online cab aggregators such as Ola to start services in the state, as it would have negatively affected their business.

GTDC’s Managing Director Nikhil Desai reported that the taxi operators, who hold license to run cabs in Goa, were eligible to register for the new transport service which will be launched shortly. The app-based taxis would operate from locations such as GTDC residencies (hotels) across the state, the Mormugao Port Trust jetty where cruise vessels anchor, the airport and the St Monica Jetty in Panaji, besides other spots. “The taxi operators will have to follow the online queuing system, based on which a ride will be confirmed or assigned to them,” Desai said.

Government aims to provide efficient transportation system to tourist by introduction of new app-based taxi service. GTDC is looking forward to solve state’s problematic tourist taxi issue that has been plaguing its tourism sector for several years. However, this is not the first time that GTDC is attempting to run a tourist taxi service. In 2014, it introduced an all-women taxi service with 10 cabs, which was targeted towards customer families and single female tourists vacationing in Goa. The concept was well-received and was operating smoothly for a few months, it got embroiled in controversy after a couple of women tourist taxi drivers’ complained against GTDC of irregularities in payments. The service is still in operation with eight women drivers.

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