OnePlus reported that credit card information of over 40,000 users has been compromised during November 2017-January 2018 and sincerely apologizes for the same.
The company believes that those who used PayPal or entered credit card details to the system before this period were not affected.
On investigating into credit card theft, OnePlus concluded that some users were truly affected. Card number, expiry date, and security code have been compromised.
The company further recommended users to check their credit card statements and alert banks of any irregular charges, to help initiate a chargeback. “You can contact the OnePlus support team if you need further assistance.” Said the company.
OnePlus is looking into providing a year of free credit monitoring for affected users. This will automatically monitor a user’s card for any shady transactions. This has been made possible by working with a cybersecurity firm to beef up its security systems. A company representative also reached out to us to clarify that OnePlus is working with its providers and local authorities to better address the incident.
Such incidents are increasingly being witnessed worldwide, thus creating an increasing demand for cybersecurity solutions, so as to protect personal information and secure transaction, as per Cyber Security Market report published by Coherent Market Insights.